We understand the need to get examination administration right, ensuring that Centre staff and students have all the information that they need at every stage of the examination process. We have the following dedicated support services available to ensure that Centre staff are supported every step of the way:
- A dedicated Centre Support Team to help you with administration. Contact them on: +44 (0) 2476 518951 or email internationalenquiries@ediplc.com.
- A secure Centre Administration area on the website where centres can download Centre guidance and exam administration files and documents. Centres can also access the Series examination results for their candidates immediately after they have been released. Login to the Centre Administration area.
- Enquiry about Results (EAR) service. The EAR service gives centres and candidates the opportunity to request a review of their script if performance was below what was expected. There is a charge for this service.
- Duplicate certificate service. If a candidate has lost their certificate then EDI can replace it. There is a charge for this service.
Your regional LCCI Representatives are also available to answer any queries that you may have.
